Online Presence Guy FAQs

Yes. I have a very basic social media package for £197 which does NOT include any engagement whatsoever.

I don't advertise this service on my website simply because I do not believe there is any value in having a social media manager if you are going to ignore engagement on the platform. If you have the time to dedicate to engaging on the platform yourself, then this package would be suitable.

This is entirely up to my clients.

I can spend the time simply engaging with those who have engaged with your posts, for example responding to comments or inbox messages.

Or I could spend the time following/unfollowing targetted user groups.

This will be discussed and agreed during our kickoff meeting.

Yes. You can change the focus of my engagement on a monthly basis for the following month period.

Yes. I will share a social media planner calendar with you each week. You will have the opportunity to approve or request any changes provided they are received prior to your feedback deadline as to not cause any disruption to your post frequency and service.

Yes. If you would like to increase the services I provide this can be done at any time during your retainer period. A new quotation will be provided based on your new requirements and amendments made to the contract agreement should you accept.

You cannot reuce your services/price per month during any retainer term I'm afraid.

For those clients on my silver or gold social media packages, it includes an up-to 30-minute call at the end of each monthly period. If the client is on a retainer, this call takes place a week before the new monthly period begins. This call is to go through the results in the previous month. For those clients on a retainer, the call takes place a week before your monthly anniversary date to allow for any changes in direction you want for the next month. Perhaps you have a sale, service or product you want to push for the following month etc.

No. I have personally never been a fan of Twitter and therefore have very little experience of the platform therefore I will not charge a client to delivery a service I haven't got several years of experience using myself.

I do however work with someone who is far more experience with Twitter than I and therefore we can provide a quote if you would like Twitter management. Please get in touch below with the contact form or book a FREE 15-minute discovery call to discuss your requirements.

I certainly do!

You can see my Pinterest services here. Pinterest as a platform requires far more daily posts (at least 5 per day!) and therefore is excluded from our standard social media management pricing.

No!

This is a common annoyance for me. WordPress developers especially will always be shouting, 'Wix is bad for SEO!' or many other inaccuracies.

I have created a blog post specifically to address this common misunderstanding about Wix.

I have had my photography site on Wix for some 4 years now and I will personally never outgrow it for my business needs. My clients can book photoshoots through the online booking system, pay for it online, I can sell products through the store etc.

So please don't believe the opinions of those with a vested interested in selling you a WordPress site! I will recommend WordPress, WHEN it suits your business needs and requirements, not because it benefits me putting you on the platform so I can tie you into monthly fees.